Purpose and scope of information collection
The website https://sapajadehillresort.com/ is committed to protecting the privacy of our guests. We do not sell, share, or trade any personal information collected through our website to any third parties. The information we collect is used solely to provide and improve our products and services. When you engage with our website, such as registering for information, contacting our staff, submitting comments, or making a purchase, the website https://sapajadehillresort.com/ may collect the following personal information:- Full Name
- Address
- Phone Number
- Product name
- Quantity
- Delivery time
Scope of use of information
Personal information collected will only be used by https://sapajadehillresort.com/ internally and for one or all of the following purposes:- Customer support
- Provide service-related information
- Process orders and provide services and information through our website as you request
- We may send you new product information, services, information about upcoming events or recruitment information if you sign up for email notifications
- In addition, we will use the information you provide to support customer account management; confirm and carry out financial transactions related to your online payments
Time of storing information
Sapa Jade Hill Resort & Spa retains personal data until specifically requested to remove it. To request data deletion, please send an email to [email protected].Persons or organizations that may have access to personal information
The subjects who have access to the customer’s personal information fall into one of the following cases:- SAPA JADE HILL HOSPITALITY MANAGEMENT J.S.C
- Partners who have signed a contract to perform a part of the service by us. These partners will receive the information according to the contract agreement (which may be part or all of the information depending on the terms of the contract) to proceed to support users to use the services provided by us.
Address of the unit collecting and managing personal information
- SAPA JADE HILL HOSPITALITY MANAGEMENT J.S.C
- Address: Group 7, Cau May Ward, Sa Pa Town, Lao Cai Province, Vietnam
- Phone: 096 993 1199 – 02143 771199
- Website: https://sapajadehillresort.com/
- Email: [email protected]
Means and tools for users to access and edit their personal data
The website https://sapajadehillresort.com/ collects customer information when placing an order for a product or when customers enter information for the resort to contact. When customers need to change personal information, customers can send it to our email: [email protected] or contact phone number: 0981 066 266 – 02143 771199 to request us to edit their personal data.Mechanism for receiving and resolving consumer complaints related to personal information being used for the wrong purpose or scope as announced
At the website https://sapajadehillresort.com/, protecting your personal information is very important. You are assured that the information you provide to us will be kept confidential. We are committed to maintaining the confidentiality of your data and will never share, sell, or rent it to any third parties. The website https://sapajadehillresort.com/ is committed to only using your information in the following cases:- Enhancing Customer Service: We strive to provide you with the best possible experience and use your information to personalize your interactions with us and improve our offerings.
- Resolving Disputes and Complaints: Your information may be used to address any concerns, disputes, or complaints that may arise.
- Compliance with Legal Obligations: We may disclose your information when required by law enforcement agencies or legal authorities.
- Hotline: 0981 066 266
- Email: [email protected]